BookingPage.ai

Privacy Policy

Last updated: 28 May 2026

BookingPage.ai (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website at bookingpage.ai, register for a Google Business Profile Book Now button, or otherwise interact with our services.

1. Who we are

BookingPage.ai provides tools to help businesses connect their Google Business Profile to an existing online booking page, including registration, email verification, and submission of Book Now actions through Google’s Reserve with Google programme where applicable.

For privacy enquiries, contact us at support@bookingpage.ai.

2. Information we collect

We may collect the following information:

  • Registration details — your name, business name, business type, business address, telephone number, business email address, and URL of your existing booking page.
  • Verification data — information needed to verify your business email address before we process your Google Book Now request.
  • Technical data — IP address, browser type, device information, and pages visited, collected through cookies and similar technologies where used.
  • Communications — messages you send us by email or through contact forms.

We do not intentionally collect personal data from consumers booking appointments with your business through your own booking page; that processing is handled by you and your booking provider.

3. How we use your information

We use personal information to:

  • Process your registration and verify that you are a legitimate business owner.
  • Submit and maintain your Google Book Now button integration, linking to the booking page URL you provide.
  • Communicate with you about your account, verification, service updates, and support requests.
  • Improve our website, services, and security.
  • Comply with legal obligations and enforce our Terms of Use.

4. Legal bases and lawful grounds

We process personal information lawfully and fairly. The rules that apply depend on where you live and where you do business. This section explains our main legal bases for users in the UK and EEA, how we approach users in other countries, and additional notice for United States residents where relevant.

United Kingdom and European Economic Area (UK GDPR / EU GDPR)

If you are in the UK or EEA, or if UK or EU data protection law applies to our processing of your information, we rely on the following legal bases:

  • Contract — to provide the services you request (registration, verification, and Book Now setup).
  • Legitimate interests — to operate and improve our services, prevent fraud, and ensure registrations are from genuine businesses (not agencies misrepresenting clients). We balance these interests against your rights and expectations.
  • Consent — where required for optional marketing or non-essential cookies. You may withdraw consent at any time.
  • Legal obligation — where we must retain or disclose information to comply with applicable law.

Users outside the UK and EEA

If you register from another country (for example the United States, Canada, Australia, or elsewhere), local privacy laws may still apply to how we handle your information. Where UK or EU GDPR does not apply, we generally process your data because:

  • It is necessary to perform our agreement with you — to register your business, verify your email, and connect your Google Book Now action to your booking page.
  • We have a legitimate business need — to run BookingPage.ai securely, prevent abuse, and support customers, in a way that does not override your privacy rights.
  • You have given permission — for example for optional marketing or non-essential cookies, where required in your region.
  • We must comply with the law — including responding to lawful requests from authorities.

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. See section 9 and contact us to exercise rights that apply to you.

United States residents

We do not sell personal information and do not share it for cross-context behavioural advertising as those terms are commonly defined under US state privacy laws. In the preceding twelve months we have not “sold” personal information within the meaning of the California Consumer Privacy Act (CCPA), as amended by the CPRA.

Categories of personal information we collect (for business registrants) may include: identifiers (name, email, phone); commercial information (business name and address); internet or network activity (technical logs); and professional information (business details you provide). We use this information for the purposes described in sections 2 and 3 of this policy.

If you are a resident of California, Colorado, Connecticut, Virginia, or another US state with a comprehensive privacy law, you may have additional rights — such as to know what we collect, to delete certain information, to correct inaccurate information, and to opt out of sale or certain sharing (which we do not conduct). To submit a request, email support@bookingpage.ai with the subject line “US privacy request”. We will verify your identity before responding. You may designate an authorised agent where your state law allows. We will not discriminate against you for exercising privacy rights.

5. Sharing your information

We may share information with:

  • Google — as necessary to register or update your Book Now action on your Business Profile, in line with Google’s programmes and policies.
  • Service providers — such as hosting, email delivery, and analytics providers, under contracts that require them to protect your data.
  • Authorities — if required by law or to protect our rights, users, or the public.

We do not sell your personal information.

6. International transfers

We are based in the United Kingdom. Your information may be processed in the UK and in other countries where our service providers operate (which may include the United States, European Union, or other regions).

Where UK or EU law requires it, we use appropriate safeguards for transfers outside the UK or EEA — such as UK International Data Transfer Agreements, EU Standard Contractual Clauses, or adequacy decisions. For users in other countries, we take reasonable steps to ensure your information receives a comparable level of protection through contractual commitments with our providers.

7. Data retention

We keep registration and account information for as long as your Book Now integration is active and for a reasonable period afterwards for legal, tax, and dispute-resolution purposes. Verification tokens and logs may be retained for shorter periods unless a longer period is required by law.

8. Security

We use appropriate technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have some or all of the following rights:

  • Access — to obtain a copy of personal information we hold about you.
  • Correction — to ask us to correct inaccurate or incomplete information.
  • Deletion — to ask us to delete your information, subject to legal exceptions.
  • Restriction or objection — to object to or ask us to limit certain processing (especially under UK/EU law).
  • Portability — to receive your data in a structured, machine-readable format where UK/EU law applies.
  • Withdraw consent — where processing is based on consent (for example optional marketing).
  • Complaint — to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk, your EU supervisory authority, or another regulator in your country if applicable.

UK and EEA users: You may also have the right to object to processing based on legitimate interests. We will explain our reasons if we cannot fulfil a request.

International users: Rights vary by country. We will honour applicable rights under local law where we are required to do so, or where we choose to apply equivalent practices globally.

To exercise any right, email support@bookingpage.ai. We will respond within the time required by applicable law (for example, one month under UK GDPR, or 45 days for many US state requests). We may need to verify your identity before responding.

10. Cookies

Our website uses cookies and similar technologies. When you first visit our homepage, you can choose Accept all or Essential only in our cookie banner.

  • Essential cookies — required for the site to function (for example remembering your cookie choice). These are always used.
  • Analytics cookies — optional; used only if you click Accept all, to help us understand how visitors use our pages. We do not use analytics cookies if you choose Essential only.

You can also control cookies through your browser settings. Removing or blocking cookies may affect how the site works.

11. Third-party links

Our site may link to third-party websites (including Google and your own booking page). We are not responsible for their privacy practices. Please review their policies separately.

12. Children

Our services are intended for businesses and are not directed at children under 16. We do not knowingly collect data from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our services after changes constitutes acceptance of the updated policy where permitted by law.

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